Initial enquiry
You tell us what you need, what is not working and what you would like the website to achieve.
How it works
A clear website process from first enquiry to launch.
You do not need to be technical to commission a useful website. The process is explained in plain language, with clear decisions, sensible feedback points and no unnecessary complication.
Free consultation
We discuss your business, customers, services, current website and practical next steps in plain language.
Project scope and quotation
You receive a clear scope and quotation so you understand what is included before making a decision.
Content collection
We gather existing copy, images, brand assets, service details and anything else needed to plan the pages.
Website planning
The page structure, navigation and customer journey are mapped before detailed design begins.
Initial design
You see the proposed direction and can give feedback while the structure is still easy to refine.
Development
The approved design is built into a responsive website with careful attention to speed, accessibility and maintainability.
Client feedback
You review the working site and request sensible changes before final testing.
Testing
The website is checked across screen sizes, navigation states, forms, links, metadata and key user journeys.
Launch
The final site is prepared for launch once content, business details and any required integrations are complete.
Optional ongoing maintenance
After launch, support can continue with updates, improvements and practical advice.
Reassurance
Built for people who have a business to run.
The aim is to make the project feel organised and understandable. You will know what decisions are needed, what information to supply and what happens after each stage.
What you can expect
- Clear communication throughout the project
- Plain-English explanations for technical decisions
- Feedback points before launch
- Optional maintenance once the website is live